Help centre
How can we help?
Everything from your very first search to uploading a GPX as a curator. Search below, or browse the sections — every answer has its own link you can share.
Getting started
What this is, whether you need an account, and how to set yourself up.
Finding a ride
Moods, scores, filters, and knowing when to browse versus search.
Riding it
Getting the route out of the app and onto your bars.
Saving & your ride journal
Keeping track of what you want to ride and what you actually rode.
Contributing a road
Suggesting a road you love, and what happens after you send it.
Curator tools
Building, mapping and publishing rides in the curator portal.
Account, privacy & your data
Your details, your journal, and getting either of them back or gone.
Troubleshooting
When something won't behave.
Still stuck?
If the answer isn't here, write to roads@rosetintedmedia.co.uk. Tell us what you were trying to do and we'll get back to you — and add it to this page.
