Help centre

How can we help?

Everything from your very first search to uploading a GPX as a curator. Search below, or browse the sections — every answer has its own link you can share.

Getting started

What this is, whether you need an account, and how to set yourself up.

Finding a ride

Moods, scores, filters, and knowing when to browse versus search.

Riding it

Getting the route out of the app and onto your bars.

Saving & your ride journal

Keeping track of what you want to ride and what you actually rode.

Contributing a road

Suggesting a road you love, and what happens after you send it.

Curator tools

Building, mapping and publishing rides in the curator portal.

Account, privacy & your data

Your details, your journal, and getting either of them back or gone.

Troubleshooting

When something won't behave.

Still stuck?

If the answer isn't here, write to roads@rosetintedmedia.co.uk. Tell us what you were trying to do and we'll get back to you — and add it to this page.